About Us

 

Our Mission

Our vision is to bring our customers the best quality repairs with very reasonable cost. USS STARCROSS LLC has quality computer repair and networking technicians that are required to train for both COMPTIA's A+ and Network+ certifications. Our technicians are trained based on the latest technology and are required to maintain their skills to support existing technology.

Working with our community, USS STARCROSS LLC plans to continue delivering our quality training to our local high schools and colleges through work study programs and internship programs. This will ensure a bright future for the young technology specialists in our community.

Experience

  • Over 30 years servicing the Hudson Valley.
  • All technicians trained for over 2+ years in technology repair.
  • Technicians trained using COMPTIA A+ standards.
  • Technicians trained using COMPTIA Network+ standards.
  • Website design.
  • Software engineering.
  • Digital graphics design.
Customer Service

  • Patience
  • Attentiveness
  • Clear communication skills
  • Knowledge of our products and services
  • Find quick solutions
  • Willingness to learn
About the Founder

  • Over 30 years servicing and volunteering for the Hudson Valley community.
  • M.S. Computer Science and Engineering, State University at New Paltz.
  • Certified Software Development, Marist College.
  • Over 16 years teaching Computer Science for colleges and k-12.

 

 

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Copyright

 

NOTICE SPECIFIC TO DOCUMENTS AVAILABLE ON THIS WEBSITE

Permission to use Documents (such as white papers, press releases, datasheets and FAQs) from this server ("Server") is granted, provided the following: (1) the copyright notice, below, appears on all copies, with this permission notice included, (2) use of such Documents from this Server is for non-commercial and informational and/or personal use only, and will not be copied or posted on any network computer or broadcast in any media, (3) no modifications of any of these Documents are made. Educational institutions ( specifically K-12, universities, and state community colleges) may download and reproduce the Documents for distribution in the classroom. Distribution outside the classroom requires express written permission. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent of the law.

Documents specified above do not include the design or layout of the ussstarcross.com website, or any other USS Starcross LLC owned, operated, licensed, or controlled site. Elements of USS Starcross LLC websites are protected by trade dress, trademark law, unfair competition law, and others, and may not be copied or imitated in whole or in part. No logo, graphic, sound, or image from any USS Starcross LLC websites may be copied or retransmitted, unless expressly permitted by USS Starcross LLC.

USS Starcross LLC AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS SERVER FOR ANY PURPOSE. ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. USS Starcross LLC AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL USS Starcross LLC AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT, OF OR IN CONNECTION WITH, THE USE OR PERFORMANCE OF INFORMATION AVAILABLE FROM THIS SERVER.

THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS SERVER COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY MADE TO THE INFORMATION HEREIN. USS Starcross LLC AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.

NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent to Service Provider's Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL NOT RECEIVE A RESPONSE.

THE LINKS IN THIS AREA WILL DIRECT YOU OUT OFF THE USS Starcross LLC SITE. THE LINKED SITES ARE NOT UNDER THE CONTROL OF USS Starcross LLC. USS Starcross LLC IS NOT RESPONSIBLE FOR THE CONTENTS OF ANY LINKED SITE, OR ANY LINK CONTAINED IN A LINKED SITE, OR ANY CHANGES OR UPDATES TO SUCH SITES. USS Starcross LLC IS NOT RESPONSIBLE FOR WEBCASTING, OR ANY OTHER FORM OF TRANSMISSION RECEIVED FROM ANY LINKED SITE. USS Starcross LLC IS PROVIDING THESE LINKS TO YOU ONLY AS A COURTESY, AND THE INCLUSION OF ANY LINK DOES NOT IMPLY ENDORSEMENT OF ANY KIND BY USS Starcross LLC.

UNSOLICITED IDEA SUBMISSION POLICY

USS Starcross LLC, OR ANY OF ITS EMPLOYEES, DO NOT ACCEPT OR CONSIDER UNSOLICITED IDEAS, INCLUDING IDEAS FOR NEW ADVERTISING CAMPAIGNS, NEW PROMOTIONS, NEW PRODUCTS OR TECHNOLOGIES, PROCESSES, MATERIALS, MARKETING PLANS OR NEW PRODUCT NAMES. PLEASE DO NOT SEND ANY ORIGINAL CREATIVE ARTWORK, SAMPLES, DEMOS, OR OTHER WORKS. THE SOLE PURPOSE OF THIS POLICY IS TO AVOID POTENTIAL MISUNDERSTANDINGS OR DISPUTES WHEN USS Starcross LLC PRODUCTS OR MARKETING STRATEGIES MIGHT SEEM SIMILAR TO IDEAS SUBMITTED TO USS Starcross LLC. PLEASE DO NOT SEND YOUR UNSOLICITED IDEAS TO USS Starcross LLC, OR ANYONE AT USS Starcross LLC. IF, DESPITE OUR REQUEST THAT YOU NOT SEND US YOUR IDEAS AND MATERIALS, YOU STILL SEND THEM, PLEASE UNDERSTAND THAT USS Starcross LLC MAKES NO ASSURANCES THAT YOUR IDEAS AND MATERIALS WILL BE TREATED AS CONFIDENTIAL OR PROPRIETARY.

COPYRIGHT CLAIM AND FEEDBACK

ANY FEEDBACK YOU PROVIDE AT THIS SITE SHALL BE DEEMED NON-CONFIDENTIAL IN NATURE. USS Starcross LLC IS FREE TO USE SUCH INFORMATION ON AN UNRESTRICTED BASIS.

The names of actual companies, logos, and products mentioned herein may be the trademarks of their respective owners. The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Copyright © 2014 USS Starcross LLC

Copyright Claim or Feedback can be sent to:
USS Starcross LLC
1117 Route 9
Wappingers Falls, NY 12590

All rights reserved.

Or Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

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Privacy

 

We recognize that privacy is important

This Policy applies to all of the products, services and websites offered by USS STARCROSS LLC, its subsidiaries, and/or affiliated companies (collectively, USS STARCROSS LLC "services"). In addition, where more detailed information is required to explain our privacy practices, we will post separate privacy notices to describe how particular services process personal information.

If you have any questions about this policy, please feel free to contact us through email: This email address is being protected from spambots. You need JavaScript enabled to view it. or write to us at:

USS STARCROSS LLC
1177 Route 9
Wappingers Falls, NY 12590

What We Collect

We offer a number of services that do not require you to register for an account, or provide any personal information, such as helpful tips. In order to provide our full range of services, we may collect the following types of information:

When you sign up for a USS STARCROSS LLC Member Account, or other USS STARCROSS LLC service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password). For certain services, such as our purchasing programs, we may also request credit card, or other payment account information which we maintain in encrypted form on secure servers. We also reserve the right to NOT store credit card or payment information, but instead require payment information at the time of purchase. We may combine the information you submit under your account, with information from other USS STARCROSS LLC services or third parties, in order to provide you with a better experience, and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.

Cookies

When you visit the USS STARCROSS LLC website, we send one or more cookies (a small file containing a string of characters) to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences, and tracking user trends, such as how people search. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies, or to indicate when a cookie is being sent. However, some USS STARCROSS LLC features and services may not function properly, if your cookies are disabled.

Browser Logging

When you use USS STARCROSS LLC services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

Communications

When you send email or other communication to USS STARCROSS LLC, we may retain those communications in order to process your inquiries, respond to your requests, and improve our services.

We do offer some of our services in connection with other web sites. Personal information that you provide to those sites may be sent to USS STARCROSS LLC in order to deliver the service. We process such information in accordance with this policy. The affiliated sites may have different privacy practices, and we encourage you to read their privacy policies.

USS STARCROSS LLC may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content, and advertising.

Third Party Websites and Links to other Sites

This Privacy Policy applies to web sites and services that are owned and operated by USS STARCROSS LLC. We do not exercise control over the sites displayed as search results, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data, or solicit personal information from you.

Storing Customer Information

Personal information for the purposes described in the applicable Privacy Policy and/or privacy notice for specific services are stored on our secured server. In addition to the above, such purposes include: providing our products and services to users, including the display of customized content and advertising; auditing, research and analysis in order to maintain, protect and improve our services; and ensuring the technical performance of our network. You can find additional information about how we process personal information by referring to the privacy notices for specific services.

USS STARCROSS LLC processes personal information on our servers, located in the United States of America, and in other countries. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of, and according to the instructions of a third party, such as our advertising partners.

Use of Customer Information

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this policy and/or in the specific service notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this policy and/or in the specific service notices, unless we have obtained your prior consent.

You can decline to submit personal information for any of our services, in which case USS STARCROSS LLC may not be able to provide those services to you.

Sharing Information

USS STARCROSS LLC only shares personal information with other companies or individuals outside of USS STARCROSS LLC in the following limited circumstances:

We have your consent. We require opt-in consent for the sharing of any sensitive personal information.

We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions, and in compliance with this policy and any other appropriate confidentiality and security measures.

We have a good faith belief that access, use, preservation or disclosure of such information is necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security, or technical issues, or (d) protect against imminent harm to the rights, property, or safety of USS STARCROSS LLC, its users, or the public as required or permitted by law.

If USS STARCROSS LLC becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually.

Please contact us at the address above, for any additional questions about the management or use of personal data.

Protection of Customer Information

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to USS STARCROSS LLC employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services. These individuals are bound by confidentiality obligations, and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Improving Services to Our Customers

USS STARCROSS LLC processes personal information only for the purposes for which it was collected, and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store, and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Access to Your Personal Information

When you use USS STARCROSS LLC services, we make good faith efforts to provide you with access to your personal information, and either to correct this data if it is inaccurate, or to delete such data at your request, if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected, or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users’ personal information. We provide the details for these procedures in the specific privacy notices for these services.

USS STARCROSS LLC regularly reviews its compliance with this policy

USS STARCROSS LLC regularly reviews its compliance with this policy. Please feel free to direct any questions or concerns regarding this policy, or USS STARCROSS LLC's treatment of personal information by contacting us through this web site or by writing to us at the address above. When we receive formal written complaints at this address, it is USS STARCROSS LLC's policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between USS STARCROSS LLC and an individual.

Privacy Policy Updates and Changes

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including email notification of policy changes). Each version of this policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

 

 

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